Shipping Policy

Shipping Policy

Hong Kong Tea House offers worldwide shipping, so you can enjoy or gift premium teas wherever you are.

Shipping Locations and Fees

Location Delivery Time Shipping Fee & Offers
Hong Kong / Macau 2–4 business days Shipping HK$50; free shipping for orders over HK$500
Mainland China / Taiwan Around 7 business days (depends on location) Shipping HK$80; free shipping for orders over HK$800
Other Regions 7–21 business days (depends on location) Shipping from HK$250, calculated by weight

Note: Business days exclude weekends and public holidays; international shipping times may vary due to customs clearance.

Important Notes

  • All orders will be shipped based on the address provided at checkout. Please ensure your information is complete and accurate.
  • Hong Kong Tea House is not responsible for lost or returned packages due to incorrect or incomplete information; any re-shipment costs will be borne by the customer.
  • Recipient’s full name is required; packages may be refused if identity cannot be verified.
  • Buyers are responsible for any local taxes or duties applicable to international orders.
Tip: Using addresses in both English and local language helps ensure smooth customs clearance and delivery.